Returns Policy

Thank you for visiting and shopping at nu-x.com! Following are the terms and conditions that constitute our Return and Refund Policy.

 

Nu-X CBD and Nu-X Nutra Products

Nu-X CBD products may be returned within 30 days of delivery if there are manufacturing defects or damages caused by the delivery service.  We do not offer any sort of return for products that have been used.

Return and Refund Instructions

• Start the return process within 30 days of receiving your item.

• Product must be in new or unused condition.

• Shipping costs will be the responsibility of the customer in cases of buyer’s remorse returns, such as an item didn’t fit, changed your mind, ordered by mistake, bought it somewhere else, etc.

• We will refund the full cost of the merchandise and shipping charges if the return is a result of our error or defective product.

• Ship the product as soon as possible so it arrives at our facility within 45 days  of receipt of the item. 

• Once an item is received into our warehouse, we will issue a refund to your credit card. 

If you would like to inquire about a return or refund, please contact us here and fill out the relevant fields and we will be happy to assist!